Hurix Digital Secures 99.9% Uptime for $800M Retail Giant with Azure Disaster Recovery

Mumbai, Maharashtra, India – Hurix Digital, a worldwide leader offering digital technology solutions, properly enabled a large $800 million retail chain to achieve a 99.9 % uptime on system availability by implementing its resilient disaster recovery (DR) solution based on Azure. Using Azure for DR not only allows for even greater system reliability but also saves more than 50% in expenses related to secondary data center costs.

The client, a household name in the US with 5,000 stores, was burdened with failing infrastructure. They were unable to recover the transactional system quickly with the aging secondary site, which contributed to unplanned downtime, high maintenance costs, and associated costs relating to customer dissatisfaction. Their budgets limited the upgrading of infrastructure or delayed it totally, indicative of risk to their operations.

After Hurix Digital’s Cloud Services Architects conducted an infrastructure audit to establish present and future needs, a solution was developed, establishing an active-passive disaster recovery designed for Microsoft’s cloud service to be the DR site, while maintaining the primary on-premises system. It was validated and evaluated that the service provided a thirty-minute Recovery Time Objective (RTO) and Recovery Point Objective (RPO). After confirmation, the client decommissioned the obsolete secondary site and migrated all DR activities to Azure, which allowed for a cut over 50% of DR infrastructure-related costs.

The transformation has been remarkable. The client now experiences 99.9% availability—not just during outages—but providing business continuity, building greater customer confidence, and minimizing losses due to downtime. Backup and recovery processes are entirely automated, and the Azure DR site minimizes maintenance and eases scaling. 

“We used to have horrible and costly disruptions whenever our backup site went down,” said the client’s IT Director. “With Azure DR, we stay up, even during a disaster, and we’ve managed to cut costs as well.”

Nitesh Kumar, VP (Cloud Solutions) at Hurix Digital, noted, “Delivering 99.9% uptime and reducing data center costs by half demonstrates the power of cloud-first architectures. It’s mission-critical reliability, done smartly.”

This DR project will help with operational resilience and innovation for this leading retailer in the future.

Read the full case study here: Hurix Digital Secures 99.9% Uptime for a $800M Retail Giant

About Hurix Digital

Hurix Digital is transforming how digital content is experienced globally. With 25+ years of experience innovating digital publishing technology, Hurix Digital powers business agility for leading publishers and corporate organizations globally with our mobility and digital content solutions. More than 10 million users across 25+ countries in 20+ languages experience Hurix Digital daily.

Hurix Digital works with customers worldwide to design & develop digital learning & content solutions for the 21st-century learner. An end-to-end digital content solution provider, they create, publish, and distribute engaging digital content across traditional and newer mobile platforms, formats, and devices. They offer a wide range of eLearning services and technology solutions, making them the ideal destination from design to delivery of digital content.