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Role: Healthcare- Clinical/Customer support
Job Types: Part-time, Freelance
Work Location: Remote
Course List:
| Manage Clinic Tasks |
| How to Assist Patients in Clinic |
| Communicate with Care |
| Master EMR Basics |
| Navigate EHR Menus |
| Update & Merge Records |
| Master the EHR Dashboard |
| Organize Patient Charts |
| Scan & Release Records |
| Register Patients Smoothly |
| Coordinate Care Smoothly |
| Drive Clinic KPIs |
| Command Crisis Calls |
| Collect Clinical Data Fast |
| Master Healthcare Metrics |
| Organize Records Right |
| Index & Audit Records |
Skills Required:
- EHR
- EMR
- Medical Coding
- Healthcare Operations
- Claims Processing
- Patient Records Management
- Healthcare Communication
- Customer Service
- Crisis Management
- Care Coordination
A Day in Your Life:
1. Analyze/create learning objectives for each course.
2. Review/create Course Outline for each of the courses.
3. Review video scripts (7-9 per course) and confirm technical accuracy of the content, suggest edits and updates as required. Incorporate one round of internal and client feedback.
4. Provide relevant static or recorded demos/ screencast to be integrated in the videos. Check the codes and technical accuracy before providing the demos for integration. Incorporate one round of internal and client feedback.
5. In case of AI/software/tool-based courses, suggest relevant freeware. Write/review and test the codes to check.
6. Review readings (4-6 per course, each up to 1200 words) and confirm technical accuracy of the content, suggest edits and updates as required. Incorporate one round of internal and client feedback.
7. Create hands-on activities (1-2 lab or any other client preferred format) per course. Incorporate one round of internal and client feedback.
8. Review practice quiz and graded assessments (5 files, each comprising 5-10 questions) and suggest suitable edits, confirm technical accuracy. Incorporate one round of internal and client feedback.
9. Record talking head videos (onsite/virtually on Zoom) for each course. There will be approx 20-25 minutes of video recording involved per course. Incorporate one round of internal and client feedback.
10. Provide digital signatures to be included on the client platform.
11. For all reviews – validate the content accuracy and provide recommendations/suggestions, write/re-write to fill content gaps as necessary, write/test codes and labs, incorporate 1 round of internal feedback and 2 rounds of client feedback.
12. Be available for Client discussions and content discussions as and when required.
You must take the necessary steps to safeguard the integrity, security, and confidentiality of shared confidential information.
For additional information on Hurix, please visit: https://www.hurix.com/life-at-hurix/
