Simulation training represents one of the most significant technological advancements in employee learning and development. Studies across the globe have consistently shown that this type of training allows for an immersive, comprehensive experience, which in turn enhances the effectiveness of any training exercise.

With the rapid evolution of technology, creating a real-life mock-up scenario is no longer a complicated feat. Consequently, organizations can now benefit from the reduced risk factor during training by creating online simulations while still providing powerful, real-life learning experiences.

Table of Contents:

What is Simulation Training?

Simulation training, as the name suggests, is a kind of training created to mirror real-life situations. It is facilitated by a virtual environment where digital tools, apps, and methods are introduced to mimic their real-life usage. In this setting, employees can put their knowledge to the test in situations they may encounter in their jobs. However, this attempt occurs within the safety net of a simulation, thus allowing them to experiment, learn, and grow without real-world consequences.

This training method is highly cost-effective for employers. Moreover, it allows them to assess their employees on how they use their skills when put in pressure situations, which helps gauge each employee’s decision-making ability.

What is the Objective of Simulation Training?

The primary objective of simulation training is to provide learners with a realistic, risk-free environment to practice skills, make decisions, and solve problems that mirror real-world scenarios. It aims to enhance experiential learning by fostering critical thinking, improving on-the-job performance, and building confidence. All of this is achieved while minimizing the consequences of errors, which is particularly crucial in high-stakes or complex situations.

The Power of Immersive Simulation Learning

Learners must select the best solution for each presented scenario and are required to continue until they get it right. In other words, simulation training allows learners to hone their skills and knowledge in a virtual environment that, in all ways, resembles a real-life setting. The advantage is that they can practice and identify effective solutions that they can later incorporate into their daily work lives.

The simulation software can be accessed on all device types, including mobiles, tablets, and PCs. This means trainees can learn anywhere, anytime, and at their own pace. Simulation-based training involves learners being entirely immersed in a game-like environment where they make choices, solve problems, and learn from their mistakes without any real-world implications. This hands-on approach actively promotes critical thinking, problem-solving, and decision-making skills.

Top 6 Benefits of Simulation Training

Here are the top six ways in which simulation training programs can benefit your organization:

1. Life-Like Experience

When training in a simulation, employees can explore the situation and fully understand the rules, regulations, and limitations. Employees work in virtual scenarios that replicate what they will face in their actual jobs and are armed with choices on how to proceed. As a result, trainee employees can experience every facet of an on-the-job training module despite being in a controlled environment.

2. Accurate and Immediate Feedback

Because of the nature of this training, employees receive immediate feedback from their instructors regarding their performance. This feedback is also as accurate as it can get, regardless of the form of training. Any constructive criticism, tips, and advice received during such training greatly enhance employee performance in the long run. Furthermore, simulations with branching scenarios are quite helpful in guiding the employee toward the right outcome.

3. Efficiency and Knowledge Retention

As the adage goes, “I hear, and I forget. I see, and I remember. I do, and I understand.” Knowledge acquired through reading or being part of a passive training session can’t be retained as long as the knowledge acquired through hands-on training. Simulation-based training not only allows for better knowledge retention but also allows employees to apply the acquired knowledge and understand broader concepts. The insight gained through such training is invaluable, irrespective of the job profile.

4. Zero Risk

Employees are often hesitant when using new tools because of the fear of making mistakes and the resulting consequences. However, when training is conducted in a simulated environment, this fear is removed from the equation. In the long run, having already learned from their share of mistakes made while in training, employees make fewer errors on the job. This helps in reducing the risk of error when applying new skills to real-life scenarios, thereby increasing output and efficiency.

5. Quantifiable Training

An obvious benefit of any simulation-based training is that it is easily measurable. The organization can use all performance data and analytics to design future training exercises. When passed along to managers and team leads, these same data sets allow them to assess their teams, use their strengths, and bypass their weaknesses.

6. Cost-Effectiveness

Any training program based on simulation tactics dramatically reduces the time and cost associated with it in the long run. For instance, a mobile-based training program cuts travel and utility expenses, as well as the logistics of arranging a physical training session. The reusability of modules for new and refresher training also contributes to its cost-effectiveness.

Prominent Simulation Training Methods

Simulation encompasses various approaches that can be customized according to specific learning objectives and the nature of the tasks. Common examples of simulation training programs include:

1. Live Simulations

These are real-time, dynamic scenarios that mimic real-world operations. The trainee interacts with the simulation as it is presented, solving problems and addressing live situations. Applications include emergency response drills, military training, and business management exercises.

2. Computer-Based Simulations

This training simulates real-world scenarios so that participants can interact with a computer-mediated environment. They can range from simple computer applications to very complex 3D simulations. Subsequently, their applications include training programs used in healthcare, aviation, and manufacturing.

3. Virtual Reality (VR) Simulations

Organizations can develop a complete immersion environment through virtual reality technology. Learners wear VR headsets to experience scenarios as if they were physically there. For example, in healthcare, surgeons can practice complex procedures, and in aviation, pilots can receive realistic flight training.

4. Augmented Reality (AR) Simulations

With such simulation programs, digital information can be overlaid onto the real-world environment to enhance participants’ perception of their surroundings. This approach is particularly useful for applications where real-time data must be integrated with a physical task.

5. Scenario-Based Simulations

Such simulations expose learners to specific situations and challenges. Learners must navigate these scenarios while making appropriate decisions and solving problems. Unquestionably, this kind of simulation helps develop critical decision-making skills and even crisis management capabilities.

6. Role-Playing Simulations

These simulations engage participants in a scenario where they can practice how to interact in a controlled environment. They are excellent for learning communication and interpersonal skills, such as customer service, negotiation, and conflict resolution.

7. Serious Games

Learning should be fun and meaningful. These simulations are developed as interactive and entertaining activities that promote learning by having users compete, collaborate, and resolve problems in a gamified setting.

8. Hybrid Simulations

Organizations can utilize a combination of the methods above to attain integrated training. This kind of simulation program is often used in training that consists of both theoretical learning and practical application.

Simulation Training Examples Across Industries

There are a few industries where simulation training has become the frontrunner for training employees. A recent study found that 75% of employees now assert that simulation courses are more efficient for improving employee performance. This reflects the recognition that simulation can create effective and engaging learning experiences.

1. Aviation

The aviation industry extensively uses simulation as a training technique. Flight simulation is a mandatory part of pilot training, whether for commercial flying or flying an Air Force jet. Airplanes are expensive, not to mention the unacceptable risk of loss of human life. This is why flight simulation is used to train pilots instead; it is not only cost-effective, but it also literally saves lives.

2. Driving

Very few things are as dangerous to people’s lives as an out-of-control driver. To prevent this from happening, driving schools across the world use simulation to train learners before they ever take their cars out on the road.

3. Healthcare and Medicine

Few professions are required to be more infallible than those in the medical field. Medical professionals cannot afford to make mistakes when lives are on the line. Therefore, simulation-based training is used in the training of many of these medical professionals, including surgeons. As part of their training, surgeons often perform surgeries on dummies or computer-generated bodies before operating on real patients. This allows surgeons to learn without fearing every step and saves countless human lives. Medical professionals can simulate complicated procedures and patient examinations, honing their skills by applying experience in virtual environments where mistakes carry no real-world consequences.

4. Military and Defense

Military organizations use simulation tools that simulate different combat scenarios. This tool gives personnel experience and reaction time training for real-time combat, including land, air, and sea operations. Military personnel can participate in war games, testing and refining strategic theories without the risks associated with actual combat. Simulated software provides armed personnel with a realistic environment to gain hands-on experience using heavy machinery and weapons in a safe, controlled setting.

5. Corporate and Human Resources

Simulations are now gaining importance as part of employee development. For instance, business simulation programs throw participants into real-life corporate situations where they must handle finance, marketing, operations, and human resources management in a competitive environment. Organizations use simulation learning to equip their HR staff with the skills to navigate complex situations, like conducting interviews, managing meetings, and handling employee grievances with confidence.

6. Construction and Engineering

The construction site simulation is a good area for exercising construction workers on performance and safety procedures. Using engineering design simulation, an engineer can test and improve designs before building them to reduce errors and maximize efficiency.

7. Sales Training

Sales training simulations typically involve engaging scenarios that resemble real-world business situations. Sales teams are presented with challenges and encouraged to make crucial decisions on factors like advertising strategies, pricing models, and sales techniques to meet targets. This approach allows them to hone their persuasive skills, learn how to effectively interact with clients, and ultimately close deals successfully.

8. Education

Simulation training has revolutionized education, particularly in STEM fields. By creating virtual laboratories, students can conduct experiments and solve complex problems without the constraints of a traditional classroom, fostering critical thinking and creativity.

9. Automotive Industry

Simulation learning is crucial in the automotive world. Engineers use it to design, test, and maintain vehicles in a virtual environment. By simulating various driving conditions and crash tests, they can optimize vehicle performance, safety, and fuel efficiency. Similarly, technicians can gain hands-on experience diagnosing and repairing complex systems without risking damage to physical equipment.

10. Supply Chain and Logistics

By creating virtual simulations of complex supply chains, organizations can optimize inventory management and improve visibility. This allows employees to be trained in making better decisions during disruptions and optimizing transportation routes.

Examples from Leading Organizations

Innovative training examples from global leaders:

  • KFC: This fast-food giant has turned its training program into a simulation game. Employees are put in an escape room scenario where they must prepare menu items correctly to “escape,” gaining hands-on experience in a fun, engaging way.
  • UPS: UPS has built nine training sites that are replicas of real cities and streets. Employees are given delivery targets, driving trucks within these simulated spaces to learn how to deliver parcels efficiently while navigating hazards.
  • Walmart: Like many retail counterparts, Walmart uses Virtual Reality to simulate the work environment. An employee might have to clean a spill on an aisle while following all safety precautions, all within a cost-effective and immersive VR module.

10 Steps to Building the Best Simulation Training Program

McKinsey research shows that capacity building has been a key priority for companies worldwide. Yet, many organizations struggle to build these capabilities because they often don’t use experiential learning effectively. Harvard Business Review highlights that deliberate practice in contained environments leads to visible performance improvement. Here is how to create such a program.

1. Start with a Skills Gap Analysis

First, start with a skills analysis to identify what skills your workforce possesses and where the gaps exist. This analysis should tell you what type of experiential learning you need to offer and how often to administer it to your employees.

2. Identify Your Training Goals

While capacity building is the overarching goal, you will typically have smaller sub-goals. For example, your goals may be to reduce learner attrition, higher course completion rates, improve job performance, and increase employee confidence. Ultimately, these sub-goals ensure your simulation programs have a positive impact.

3. Set a Budget

Simulations can get expensive quickly because there are many technologically advanced options. For this reason, it’s important to set a budget within which you will operate to ensure your training programs remain sustainable.

4. Collect Training Material from Your Workplace

When designing the simulation training module, start by collecting information from within your company. Experiential learning works best when it is implemented for scenarios that the employee will actually face. Consulting managers and speaking to employees can help you develop the most effective simulations.

5. Create Interactive Content Using a Versatile Authoring Tool

A robust authoring tool can help you put all the disparate training material into a powerful, interactive module. An authoring tool like Hurix, for instance, has a massive library with customizable templates for various interactive content formats, including videos, quizzes, games, and even AR and VR content.

6. Build a Simple and Realistic Narrative

According to a study in the Hard Business Review, the narrative is the foundation of active retrieval. A simulation narrative that is simple, realistic, and meaningful helps individuals develop a mental framework for dealing with similar future experiences.

7. Keep Each Training Short

Learner attention spans are decreasing. Most employees may be patient for simulations of 10-15 minutes, but anything longer may not yield the desired results. It’s best to keep all experiential learning programs short, focusing on individual tasks or learning outcomes.

8. Test Learning Regularly

For training to stick, learners must implement what they have learned. The nature of simulations gives employees a chance to learn and employ knowledge simultaneously. Besides the actual practice, authoring tools like Hurix allow you to add text-based quizzes, essay questions, and MCQs into the training.

9. Develop a Feedback Mechanism

Regular tests act as a feedback system, letting you know which areas of the simulation are effective. Additionally, monitor training analytics reports for engagement rates, course drop-off points, and other key metrics.

10. Select the Right Tool to Publish and Administer

The choice of the correct content distribution platform is critical. The right software will support interactive, multi-type content and provide a robust feedback system. It will also help you run a sustainable program in a safe environment, giving your company a competitive advantage.

Best Practices for Implementing Simulation Training

Since these are highly interactive and specialized programs, their implementation must be executed with precision. Here are some best practices to bear in mind:

  • Identify Specific Training Areas: Before implementing, identify the areas that truly need skill development and involve only the concerned teams. For instance, a new software training simulation can be tailored so that different teams only practice processes relevant to their job profiles.
  • Keep Simulations Short and Simple: Avoid overwhelming employees with a deluge of information. It is crucial to divide training into simple, short bits of information and activities to allow learners to polish their skills with repeated practice.
  • Make it As Real As Possible: Attention to detail determines the impact. When employees interact with the digital space, they should enter an immersive scenario that replicates their real-life setting to promote retention and recollection.
  • Follow the Watch-Try-Do Model: This model allows participants to first learn a process by watching a step-by-step explanation, then try it in a virtual setting until they master it, and finally start doing it in an actual work setting.
  • Choose the Right Partner: Most importantly, partner with a training solutions provider that has the right authoring tool to help you build a simulation capability aligned with your training objectives.

Conclusion

Using simulation examples as a training approach is an exceptionally effective form of skill-building. It promotes better learning, helps employees gain confidence, and improves their decision-making ability. Any organization looking to grow should take advantage of this technological evolution to improve employee skills and efficiency.

The method offers a transformative approach by providing a secure environment for employees to apply theoretical knowledge in practical scenarios. The future of learning is undoubtedly immersive, and as simulation training is adopted more widely, organizations can unlock a new world of opportunities.

Partner with experts at Hurix Digital to delve into the methodologies of relevant training programs for your organization. If you need custom training for your unique business context, connect with us today!