AM/ Manager HR Operations

Hurix Digital is seeking a detail-oriented and proactive Assistant Manager – HR Operations to manage and support key HR operations and employee lifecycle processes. The role will focus on ensuring smooth onboarding, accurate employee records, payroll coordination, statutory compliance, HR administration, and a seamless employee experience. The ideal candidate will have strong hands-on experience in HR operations, excellent organizational skills, and the ability to coordinate effectively with employees, internal stakeholders, and external vendors.

Key Responsibilities:

● Lead day-to-day HR Operations across the complete employee lifecycle.

● Manage onboarding, employee documentation, confirmation, transfers, exits, F&F coordination and employee service requests.

● Ensure timely and accurate payroll, attendance, leave, benefits and contract-workforce administration.

● Manage and coach the HR Operations team with clear accountability, SLAs, backup ownership and performance expectations.

● Drive HRMS adoption, data accuracy and process discipline across HR Operations.

● Identify repetitive activities that can be automated or AI-enabled and lead their implementation.

● Build and maintain strong SOPs, process maps, checklists, escalation matrices and operating controls.

● Track HR Operations performance through dashboards covering headcount, payroll, employee queries, onboarding, exits, BGV, probation and operational backlog.

● Partner with Compliance, Finance, IT and other stakeholders to ensure timely closure of operational requirements.

● Strengthen employee experience by improving turnaround time, communication and HR service delivery.

● Proactively identify operational risks, bottlenecks and dependencies and drive them to closure.

● Ensure critical HR processes are not dependent on a single individual.

Qualifications & Experience:

● 6–10 years of experience in HR Operations / People Operations, preferably supporting 500+ employees.

● Strong exposure to employee lifecycle management, payroll coordination, HRMS, employee services and HR process management.

● Prior experience managing or leading an HR Operations team.

● Ability to independently create SOPs and translate complex processes into clear operating workflows.

● Strong execution orientation with demonstrated ownership and closure discipline.

● Comfortable managing multiple priorities in a fast-paced environment.

● Good understanding of HR controls, compliance and operational risk.

● Strong analytical and problem-solving skills.

Success in This Role

● Experience with HRMS platforms such as Zoho People, Netsuite

● Practical exposure to AI, workflow automation, HR technology or process automation will be strongly preferred.

● HR Operations runs smoothly without excessive escalation.

● Payroll and critical employee processes close on time.

● Employee queries are resolved within defined SLAs.

● Processes are documented and backed up.

● Manual trackers and repetitive activities progressively reduce.

● HR data becomes more accurate and reliable.

● The team demonstrates stronger ownership and accountability.

● AI and automation become part of everyday HR Operations rather than standalone initiatives.

Disclaimer: You must take the necessary steps to safeguard the integrity, security, and confidentiality of shared confidential information.

How to Apply: Interested candidates are encouraged to send their resume and a cover letter detailing their relevant experience and accomplishments to recruitment@kitaboo.com