We are seeking a dynamic and highly skilled Subject Matter Expert (SME) certified in Microsoft Account Manager with CoPilot and Microsoft Sales Toolkit with CoPilot to drive sales transformation, digital selling best practices, and strategic customer engagement. This role demands a deep understanding of Microsoft’s AI-powered sales solutions, particularly CoPilot, and its integration into modern account management and sales strategy.
Scope of Work:
Create a course structure for a certificate program with 4-5 courses (number of courses to be based on scoping). Each course is likely to have 4-5 modules and a total of 25 lessons. So a 4-course program could have up to 100 lessons.
Work closely with the client in a rigorous scoping process to create a Job Task Analysis document and content structure for each program and course.
Create program-level learning objectives for professional certificate courses. The number of objectives will depend on the level – beginner, intermediate, or advanced – and the type of certification course.
- Create course-level learning objectives aligned with the overall certification goal.
- Create module-level learning objectives based on skill development relevant to the TG’s career track.
- Review/create Course Outlines for each of the courses.
- Review video scripts and confirm technical accuracy of the content, suggest edits and updates as required. Re-write content and codes as needed. Incorporate one round of internal and client feedback.
- Record talking head videos (onsite/virtually on Zoom) for each course. Incorporate one round of internal and client feedback.
- Provide relevant recorded demos/ screencasts to be integrated in the videos. Check the codes and technical accuracy before providing the demos for integration. Incorporate one round of internal and client feedback.
- For AI/software/tool-based courses, suggest relevant freeware. Write/review and test the codes to check.
- Create/review 2-3 readings per lesson (why and what, 1500 words maximum per reading). The How readings should have detailed instructions/screenshots with short code block type practice that learners can do in their local environment.
- Create One Coach item per lesson – review/reflect on key ideas
- Create/review an ungraded lab per lesson – in-depth activity to apply skills in the learner’s local environment.
- Create/review practice quizzes for each lesson and suggest suitable edits, confirm technical accuracy. Incorporate one round of internal and client feedback.
- Create module-level and course-level graded assignments that meet ACE recommendation requirements with 2 additional variations to each item in an assessment bank for each course.
- Create hands-on activities (3-4 lab or any other client preferred format) per course. Incorporate one round of internal and client feedback.
- Create a minimum of one 3-5 min career resources video per course that showcases career path planning.
- For all reviews – validate the content accuracy and provide recommendations/suggestions, write/re-write to fill content gaps as necessary, write/test codes and labs, incorporate 1 round of internal feedback and 2 rounds of client feedback.
- Be available for client discussions and content discussions as and when required.
- There will be an initial phase called ‘a Discovery Phase’ of 3-4 weeks with the client LDC, requiring 20-25 hours of weekly time by the SME.
- During this, the SME will work in tandem with the Client stakeholders to:
- 1. Scope and define the skill-based content that needs to be covered in each course.
- 2. Co-create and validate a Job Task Analysis document and Content Development Format (CDF).
Requirements:
- Valid certifications in:
- Microsoft Account Manager with CoPilot
- Microsoft Sales Toolkit with CoPilot
- 5+ years in enterprise sales, account management, or digital sales enablement.
- Proven experience in implementing Microsoft 365, Dynamics 365, or CoPilot in sales workflows.
- Strong understanding of CRM systems, sales enablement platforms, and AI-powered business tools.
- Excellent communication, facilitation, and stakeholder management skills.
Preferred Qualifications:
- Prior experience in B2B technology sales or a Microsoft partner organization.
- Experience conducting sales transformation or digital selling programs at scale.
- Familiarity with Power Platform, Viva Sales, or Dynamics 365 Sales Insights.
Timelines and Payout:
Project start date : Immediate
Project Duration: 8-9 Months
Time Availability : 12-15 hours per month for each course
Job Type : Contract
Work Location : Remote
You must take the necessary steps to safeguard the integrity, security, and confidentiality of shared confidential information.
For additional information on Hurix, please visit: https://www.hurix.com/life-at-hurix/
