About the Client
The client operates in the digital media and content technology space, developing and managing online platforms that deliver media-rich experiences to large audiences. Their ecosystem includes multiple web and mobile applications that support content publishing, media streaming, and user engagement. As their platform portfolio expanded and user traffic increased, the client required a scalable engineering support model to maintain performance, accelerate development, and support ongoing product innovation.
Challenges They Faced
As the client’s digital ecosystem expanded, several operational and technology challenges emerged that required dedicated engineering capacity and structured support.
- Managing Multiple Applications Across Technologies: The client operated several web and mobile applications built using different technology stacks, requiring coordinated engineering support and ongoing maintenance.
- Scaling Engineering Capacity for Platform Growth: With increasing product demand and feature updates, the client needed to expand its development capacity without disrupting ongoing platform operations.
- Maintaining Platform Performance and Stability: Ensuring reliable performance across high-traffic media applications required continuous monitoring, issue resolution, and backend optimization.
- Supporting Mobile and Web Platform Development: The client required expertise across native mobile technologies and backend systems to maintain and enhance both Android and iOS applications, along with web platforms.
Solutions We Offered
Hurix established a dedicated engineering team to support the client’s web and mobile platforms while ensuring continuous improvements across the technology ecosystem.
- Dedicated Engineering Team: Deployed a 12-member cross-functional team responsible for maintaining and enhancing multiple client platforms.
- Full-Stack Development Support: Provided frontend and backend development expertise using PHP and NodeJS for web platforms.
- Native Mobile Application Support: Delivered development and maintenance support for Android and iOS applications, leveraging technologies such as Android, Kotlin, Swift, and Objective-C.
- Cloud and Database Infrastructure Management: Supported backend data architecture using MongoDB and AWS infrastructure, enabling scalable and reliable data management.
- Scalable Delivery Model: The engineering team was structured to scale further as project needs evolved, allowing the client to increase the team size to 20 members as platform development demands grew.
Results We Delivered
- Expanded the engineering team from 12 to 20 developers, allowing the client to accelerate feature development while continuing to support existing platform operations.
- Rapid Resource Scaling: Successfully executed an 80% increase in team size (from 12 to 20 members), providing the client with the necessary bandwidth to accelerate their product roadmap.
- Reduced Time-to-Market: Achieved a quick turnaround on support tickets and new feature requests through an optimized staffing model and technical expertise.
- Uninterrupted Service Maintenance: Ensured 24/7 stability of critical media apps and backend platforms, leading to improved software quality and a better end-user experience.
- Cost-Effective Expertise: Delivered a high-value technical squad that eliminated the client’s need for extensive internal recruitment and training for niche mobile technologies…
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