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Case Study

Hurix Digital Modernizes IT Systems for a Food Manufacturing Giant

Client Overview

Our client, a renowned food items manufacturer headquartered on the East Coast of the USA, sought IT Systems Modernization to enhance operational efficiency. With a workforce of over 1,000 employees and annual revenues exceeding $1 billion, they play a pivotal role in the food manufacturing industry, requiring robust and scalable digital solutions.

The Challenge

The client's IT infrastructure and services were outdated, having not undergone any significant upgrades or modernization for many years. This legacy system caused frequent and prolonged outages, leading to several critical challenges like:

Unproductive Man Hours

Frequent downtimes led to significant productivity losses.

Delays in Mission-Critical Business Activities

Business operations were often interrupted, causing delays in essential activities.

Customer and Channel Partner Dissatisfaction

Inconsistent IT performance resulted in dissatisfaction among customers and channel partners.

Loss of Business Revenue

Operational inefficiencies and downtimes impacted the company’s overall revenue.

These issues underscored the urgent need for a comprehensive modernization of their IT infrastructure to support their current operations and future growth.

Our Solution

Hurix Digital’s cloud services team initiated the transformation with its Cloud Advisory, Cloud Infrastructure, Cloud Application and Cloud Security services. This helped Hurix Digital understand the client’s current digital estate and prepare for a future that would address their business challenges and aspirations.

1

Discovery and Assessment

  • Conducted multiple discovery and assessment sessions with the client's IT and business stakeholders.
  • Delivered a detailed report outlining the current state of each layer of the client’s digital estate and recommendations for future improvements, keeping in mind technology, feasibility, and cost.

2

Strategic Planning and Business Case Development

  • Presented a comprehensive business case for each project, which helped the client secure necessary approvals for their IT modernization program.

3

Modernization and Migration

  • The client's legacy IT services were heavily reliant on Microsoft Technology, making Microsoft Cloud services the optimal choice for modernization.
  • Executed 5 sequential projects to migrate and modernize the client's IT systems and services using Microsoft Cloud services.
  • Implemented high-availability and disaster recovery measures for all mission-critical IT services.

4

Enhanced Security Posture

  • Utilized Microsoft security services to protect IT services from both external and internal threats.
  • Established ongoing security operations management to ensure continuous protection and compliance.

This methodical approach ensured that the client’s IT services were upgraded and aligned with their long-term business goals.

The Result

Post-modernization, the client’s IT systems and services experienced a dramatic improvement. The results were:

  • 15 Minutes of RTO ( Recovery time objective) and RPO (Recovery Point objective) made all Business-critical IT systems and services not to be down for more than 15 minutes under any circumstances
  • Overall IT services availability reached more than 99.99%
  • Better system performance, leading to increased operational efficiency.
  • Enhanced security measures to protect against threats and manage security operations effectively.

These improvements resolved the client’s existing issues while also securing them for future success.

Client Testimonial

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