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When equitable healthcare access fails digitally, everyone pays the price!
This could not be truer, and a leading North American healthcare provider understood that. They had a powerful digital ecosystem, but for millions of patients relying on assistive technologies, that system was falling short. There was missing alt text, broken keyboard navigation, incomplete task flows, and growing pressure to comply with WCAG 2.1 and Section 508.
Hurix Digital undertook a thorough accessibility overhaul, including real-user testing with screen reader users, detailed manual audits, issue documentation, and team training.
The result?
- 98% WCAG 2.1 AA conformance
- 25% rise in engagement from assistive tech users
- 18% fewer accessibility-related support tickets
And a team-wide shift toward accessibility-first thinking
In healthcare, accessibility is a responsibility. This is how our client met that responsibility and made the digital experience pleasant for every patient.
Read the Case Study now!
