About the Client
The client is a U.S.-based public university and a global leader in online higher education, serving more than ninety thousand learners worldwide. The institution delivers undergraduate, graduate, and professional programs designed for working adults and military-affiliated students, emphasizing flexible, career-relevant learning at scale.
Challenges They Faced
The university encountered significant complexities while undertaking a large-scale course modernization initiative across multiple academic schools and programs:
- Large-Scale Curriculum Redesign Across Schools – Modernizing more than two hundred courses across multiple academic schools required coordinated planning, consistent standards, and scalable workflows to ensure uniform quality and timely delivery.
- Transition from Incremental Updates to Full Course Rebuilds – Many courses had evolved through piecemeal revisions, making them difficult to update without disrupting structure and learning flow, necessitating complete redesigns rather than simple refreshes.
- Strict Instructional Model Alignment – Each course needed to follow a consistent asynchronous structure and align tightly with the university’s learning model, ensuring clear connections between learning outcomes, content, activities, and assessments.
- Accelerated Development Timelines – Courses had to be redesigned, reviewed, and deployed within compressed academic timelines, requiring speed without compromising academic rigor or instructional quality.
- Complex Platform and Template Integration – Content had to be built and deployed within D2L Brightspace and Adobe Experience Manager while adhering to updated templates, build guides, and system requirements.
- Comprehensive Accessibility and Compliance Requirements – All courses were required to meet WCAG 2.1 AA standards, ensuring inclusive design, accessible multimedia, and compatibility with assistive technologies.
- Multimedia, Skills Mapping, and Assessment Integrity – Courses needed meaningful multimedia integration, industry-aligned skill mapping, and well-structured assessments that upheld academic integrity and leveraged LMS capabilities.
- Consistency in Instructor Support and Delivery – Developing detailed instructor guides was essential to ensure consistent teaching practices and learner experiences across multiple course sections.
- End-to-End Quality Assurance and Editorial Standards – Each course required rigorous copyediting, proofreading, and functional QA testing to ensure accuracy, usability, and seamless LMS performance.
Solutions We Offered
A scalable, AI-enabled course development framework was implemented using Dictera, Hurix’s in-house platform, to streamline design, collaboration, and quality assurance across large-scale course modernization:
- AI-Enabled Course Design with Dictera – Leveraged Dictera to accelerate course outlining, scripting, and content structuring at scale, enabling instructional designers, subject matter experts, and copy editors to collaborate within a single, centralized environment.
- Centralized Stakeholder Collaboration – Enabled university stakeholders to review, comment, and approve content directly within Dictera, eliminating fragmented feedback cycles and improving transparency and turnaround time.
- Outcome-Aligned Course Architecture – Rebuilt courses to align tightly with defined learning outcomes, reduce cognitive overload, and emphasize real-world application to enhance learner relevance and engagement.
- Embedded Multimedia and Formative Learning – Integrated multimedia elements and interactive formative activities in conceptually challenging areas to support comprehension, reinforce learning, and improve student success.
- Seamless LMS Deployment and Template Alignment – Delivered finalized courses directly within the university’s D2L Brightspace environment, ensuring adherence to updated classroom templates and a consistent, intuitive learner experience.
- Quality, Accessibility, and Compliance by Design – Embedded WCAG 2.1 AA accessibility compliance, editorial quality checks, skills mapping, assessment integrity, and LMS functionality testing into the development workflow, ensuring courses met institutional, regulatory, and usability standards before launch.
Results We Delivered
- Successfully redesigned and deployed 200+ courses across four schools within defined academic timelines, enabling large-scale curriculum modernization without disrupting delivery schedules.
- Standardized course architecture and development workflows, reducing future refresh complexity and improving long-term operational efficiency.
- Centralized collaboration through AI-supported workflows, minimizing review cycle delays and improving stakeholder alignment.
- Strengthened academic integrity and compliance, reducing institutional risk related to accessibility (WCAG 2.1 AA), assessment integrity, and accreditation alignment.
- Established a scalable course development framework to support ongoing program redesign and future academic expansion initiatives.
A Space for Thoughtful